Effective Date: 30/06/2025
Website: https://padanilamtemple.com
1. Digital Products (PDF Books)
- We offer a range of spiritual and religious PDF books for download.
- Once your order is successfully placed and payment is confirmed, you will receive:
- An on-screen confirmation with a secure download link
- A copy of the download link via email (please check your spam/junk folder if not received)
- No physical shipping is involved for digital products.
- PDF downloads are available for a limited number of attempts or days, as stated on the product page.
Important:
Please ensure you download and save your digital file promptly after purchase. If you face any issues accessing your download, contact us at [your support email].
2. Physical Products (Books and Temple Goods)
- For all physical items, such as printed books, pooja items, or other temple-related goods:
- Orders are processed only after full payment confirmation.
- All confirmed orders are shipped within 3 working days.
- Shipping is done via trusted courier or postal services based on your location.
- Estimated delivery time varies by region:
- Within Kerala: 3โ5 working days
- Rest of India: 5โ8 working days
- Remote areas: May take longer due to logistics
Note: Delivery timelines are estimates and may vary due to external factors like holidays, strikes, or courier delays.
3. Shipping Charges
- Shipping charges (if applicable) are calculated at checkout based on:
- Weight of the product
- Delivery location
- Any free shipping offers will be clearly mentioned on the product or cart page.
4. Order Tracking
- Once your order is shipped, you will receive an email or SMS with:
- Shipping confirmation
- Tracking ID and courier partner details (if available)
5. Delivery Issues or Delays
If your order is delayed, damaged, or not received:
- Contact us within 7 days of the expected delivery date.
- Include your Order ID, full name, and contact number in your message.
- We will coordinate with the courier and update you at the earliest.
6. Incorrect Address or Non-Delivery
- Please ensure the shipping address entered at checkout is complete and accurate.
- If an item is returned due to an incorrect address or non-availability of the recipient:
- Re-shipping can be arranged at an additional cost.
7. Contact Information
For any shipping or delivery-related queries, please contact us:
๐ง Email: templepadanilam@gmail.com
๐ Phone: 8089378836